Coronavirus (Covid-19)

Coronavirus (Covid-19)

Together Against Cancer

Visitor / Client Policy

The health and safety of our clients, staff and visitors is our absolute priority.  We are continuing to follow all guidance issued by the Government, PHE and Leicester City Council to ensure we comply with best practice.

Coronavirus is mild or even asymptomatic in most people. The vast majority of people recover spontaneously without any long-term effects. It primarily affects the lungs and airways.

What are symptoms of coronavirus?

The symptoms are:

  • a cough
  • a high temperature
  • shortness of breath

These symptoms do not necessarily mean you have Coronavirus as the symptoms are similar to other illnesses that are much more common, such as cold and flu.

How is the virus transmitted?

The virus is thought to be largely transmitted via inhalation of airborne droplets. The fatality rate is estimated to be less than 1% (which is less than SARS which was around 10%) but even this may be an overestimate because many infected people may not have symptoms and therefore not be tested or aware.

Who is most at risk?

The elderly, people with complex health issues and reduced immunity seem to be at highest risk of serious consequences. This is highly relevant to Together Against Cancer as a cancer charity because we support clients with cancer and their carer face-to-face. So, it is only sensible to be cautious. This policy will be regularly updated.

Advice to clients/visitors to the Health & Wellness Centre

  1. We already have prominent posters displayed reminding visitors to the Centre, that if they are feeling unwell, have a cold, flu, diarrhoea or any other infectious disease not to come into the centre.
    This is our standard policy and relates to any illness/disease, not just Covid-19.
  2. Sanitiser is available at various points within the centre, handwashing facilities (with soap and paper towels) is available within the two toilets.

Continuation of Services

At present our complementary therapy sessions are available as normal. Our face-to-face education and wellbeing events are being phased in slowly, so please bear with us. Counselling, Wellness and Nutrition Coaching are now available face to face or by zoom to suit our client’s circumstances. Support Groups are operating face-to-face at the centre.

Anyone who feels that they are not able to attend for an appointment or to a workshop, please phone us on 0116 246 0195 and let us know so that we can offer this to someone else.

Thank you for your understanding and patience.


Your wellness is our charity’s aim.